I didn’t have a recal letter but was informed that all models with this window are affected. I followed the advice on the Motorhome Fun website and contacted a lady called Liz and Hobby UK. She arranged for National windscreen to come to my house to re-fit the window
My van has now been sorted by two excellent fitters from National windscreens, Chris and John. They removed the window and re-fitted it and said that the glue was degrading so it was only a matter of time before it came out. They said it was not just Hobby that had this problem but they had seen it in similar windows fitted on other manufacturers vans and was due to the wrong adhesive being used. This was earlier this week and we have had heavy rain since then and all seems to be OK.
good luck
