I took the opportunity to speak to the new Trade Sales Manager for Hobby (UK), John Hindle, at the Malvern Show. He has taken over from Steve Phillips and brought me up to date with the window problem. John Hindle told me that the owner of Hobby fell out with the windows supplier over the warping issue, then made up, then fell out with him again. Finally Hobby went to a new source but setting up the new moulds took time. They started the program of replacing the warped windows a few months ago and UK dealers have been receiving the new windows in batches. The windows arrive with the chassis number of the van they are to go on. When the windows arrive with your van’s chassis number on, you will be contacted. Apparently Hobby (UK) has been unable to obtain details in advance so don’t know which vans the windows are for until they arrive.
I hope my earlier pessimism was unfounded!